I caught up with Rachi and Shimmy Messing after my failed attempt to reach ILTACON to hear about their new venture ALTorney.com, a cloud marketplace to connect document reviewers with clients. This is the first of many rescheduled briefing reports. I hope that you enjoy the expanded content and quotes created through the KnowNow meeting features. So what is ALTorney? Rachi and Shimmy Messing [...]
Legal hold notification and custodial manual preservation of potential evidence was standard practice before complex digital systems became the primary sources. Many companies still rely on ‘do not delete’ hold instructions for mobile devices and cloud systems lacking central search, hold and collection capabilities. This approach may be appropriate in low-risk civil matters without any known bad actors or possible criminal elements. I cannot [...]
Software and hardware migrations happen. They should not result in the loss of information potentially relevant to known or reasonably anticipated legal matters. The Secret Service says that they ‘lost’ text data from January 5-6, 2021 in a long planned “system migration”. While it now appears that some or all of the lost texts may be recovered and produced, the failure of preservation process [...]
The Inspector General’s seizure of John Eastman’s phone should be a wakeup call for corporate legal and security stakeholders. US v. Barrera ruling in 2019 opened the door for law enforcement to use biometrics (face or fingerprints) to unlock a seized personal device. Every domestic or foreign customs agent just added this trick to their interview protocol. Think about that. Putting aside politics, I [...]
My Inbox blew up with Teams/Zoom meeting policy questions during the 2020 Pandemic exodus. Clients old and new wanted to enable remote business continuity while managing the potential risk they perceived in meeting recordings and transcripts. Frankly, most of my global corporate clients blocked recordings and are just now re-evaluating that decision as employees struggle with meeting overload. #Microsoft moved quickly to shift the [...]
My thanks to Rob for this aggregate perspective of his ongoing pricing surveys. I thought that I would highlight or interpret some trends in light of pre-post pandemic impact. Overall Collection Costs: Clear rise in analyst rates in response to the tightening labor market. I would also posit that the explosion of remote/mobile employees contributes to the impact with more complex data types. Overall [...]
#2 – What is interesting to me is how customers focus on negotiating lower processing/hosting prices while ancillary tech/service prices (collections, analytics, classification/organization, productions, etc.) are often ignored. I do ROI reports based on the true TCO per matter/custodian/GB to get a better measurement. Overall I agree that the $/GB has been steadily dropping for the last 20 years. #5 – I am not [...]
A recent Zapier survey on the future of work polled 600 #knowledgeworkers from SMB companies. 64% said that remote work makes them more productive. While they feel more productive, how can remote professionals demonstrate that productivity without giving up their privacy? The Great Reshuffle is about the evolving employee-employer relationship more than just where we perform that work. Monitoring utilization, security and work [...]
Born in the 1980’s, Management by walking around (MBWA) always seemed to have noble aspirations and feet of clay. I am all in favor of execs and management descending from their office sanctorums to have meaningful bidirectional engagement with their direct reports, customers and such. All too often MBWA has been nothing more than cubicle stalking and making sure that everyone looks busy. While [...]
For some of the new readers, eDJ Briefings are a chance to catch up with the latest from providers kind enough to sit down with me and talk candidly. At Legal Week I no longer do formal presentations or demos. Instead I ask execs to give me the top three points they would like to convey to you and the market. We sometimes get [...]