Understanding Microsoft’s vision and roadmap has been one of my greatest challenges at KnowNow. The key has been #Microsoft CEO Satya Nadella’s pivot to the cloud and Microsoft 365 as infrastructure. Nadella laid out his vision of ‘Citizen Developers’ using Low Code/No Code (LCNC) tools to create business applications in his 2017 book, Hit Refresh. eDiscovery tools and practitioners are already struggling to keep [...]
The article gives some excellent caselaw consequences that should nudge corporate legal to reassess their employee departure policies and remedies available when data walks out the door. As I mentioned in my recent blog covering M365 Records Management, #Microsoft is adding a ‘Leavers’ classifier to public preview for premium E5 license customers.
Legal hold notification and custodial manual preservation of potential evidence was standard practice before complex digital systems became the primary sources. Many companies still rely on ‘do not delete’ hold instructions for mobile devices and cloud systems lacking central search, hold and collection capabilities. This approach may be appropriate in low-risk civil matters without any known bad actors or possible criminal elements. I cannot [...]
Microsoft’s transformation from on-premise enterprise to global cloud omni-platform has CXO’s asking “Why not just use Microsoft?” As a former product manager (mid-2000’s) for enterprise #Infogov and #ediscovery products that delivered mature features and clear ROI it was easy to answer that question. Now that Microsoft’s portfolio seems to check every RFP feature box it is a much tougher question. The pandemic forced corporations [...]
My Inbox blew up with Teams/Zoom meeting policy questions during the 2020 Pandemic exodus. Clients old and new wanted to enable remote business continuity while managing the potential risk they perceived in meeting recordings and transcripts. Frankly, most of my global corporate clients blocked recordings and are just now re-evaluating that decision as employees struggle with meeting overload. #Microsoft moved quickly to shift the [...]
#2 – What is interesting to me is how customers focus on negotiating lower processing/hosting prices while ancillary tech/service prices (collections, analytics, classification/organization, productions, etc.) are often ignored. I do ROI reports based on the true TCO per matter/custodian/GB to get a better measurement. Overall I agree that the $/GB has been steadily dropping for the last 20 years. #5 – I am not [...]
A recent Zapier survey on the future of work polled 600 #knowledgeworkers from SMB companies. 64% said that remote work makes them more productive. While they feel more productive, how can remote professionals demonstrate that productivity without giving up their privacy? The Great Reshuffle is about the evolving employee-employer relationship more than just where we perform that work. Monitoring utilization, security and work [...]
Google Docs hit the consumer market in 2010, providing one of the first widely available web collaboration platforms that allowed multiple people to work on the same document simultaneously. The eDJ Group team monitored the slow adoption of GSuite by corporations and wondered when the use of web collaboration tech would seriously impact significant #eDiscovery collections. It took the Pandemic and Microsoft SharePoint-OneDrive(SPOD) sharing [...]
The Pandemic driven move to hybrid and remote work has created an explosion of apps addressing the myriad challenges facing digital professionals. Once upon a time I knew every search engine, indexing technology, task manager, note taking or similar productivity product on the market. Those days are long gone. Clients and peers regularly ask my opinion of tools that I have never heard of. [...]
For some of the new readers, eDJ Briefings are a chance to catch up with the latest from providers kind enough to sit down with me and talk candidly. At Legal Week I no longer do formal presentations or demos. Instead I ask execs to give me the top three points they would like to convey to you and the market. We sometimes get [...]