Provider

How Will the Pandemic Change the Legal Tech Market?

KLDiscovery Inc.’s announcement of a roughly 18% drop in revenue for Q2 2020 is actually less than I expected. They also managed to cut operating expenses by 15.8% (which translates to a loss of people and office space). There are few publicly owned eDiscovery corporations. The majority privately owned companies tend to conceal their financial health unless they are actively soliciting a round of [...]

By |2020-08-18T12:45:30-05:00August 18th, 2020|Services, Matter Management, Purchase, Provider, Corporate, Firm, Essay|1 Comment

Free Consultations? Good Karma is Its Own Reward

I have always done free ‘good karma’ calls for former or future clients. I am happy to share off-the-cuff knowledge, contact info or resource links without any expectations. I can see why an attorney would hesitate to provide legal advice without a formal relationship. I frequently run into questions that would require my time and effort to understand their infrastructure, policies, user practices, etc. [...]

By |2020-08-12T15:23:21-05:00August 12th, 2020|Provider, Firm, News|1 Comment

Can Reveal-NexLP Analytics Solution Compete with RelOne CAAT?

When Jay Leib and team created the NexLP Story Engine™ in 2013 it only ran on top of a Relativity instance. That made sense given the team’s deep Relativity knowledge and relationships. I always wondered how long that dependence would last following kCura’s 2016 acquisition of Content Analyst. It lasted a lot longer than I initially expected. So the real question here is how [...]

By |2020-08-11T13:30:15-05:00August 11th, 2020|Platform, Analytics, Provider, Analysis, Review, News|0 Comments

The New Buzzword – New Law?

Always interesting to see a new marketing term floated to see if it will stick. Zack provides good context and differentiation of the ‘New Law’ solutions being spun out of firms. We have known that the traditional partner track firm model has been slowly eroding. The days of massed associates pulling 12 hours coding shifts to plow through millions of documents are ending. Many [...]

By |2020-08-05T11:59:00-05:00August 5th, 2020|Provider, Firm, Analysis, Review, News|0 Comments

eDiscovery Consolidation – HaystackID & NightOwl

The eDiscovery market continues to stratify into global players and boutique shops. The merger of HaystackID and NightOwl does seem to have potential synergy since both focused on corporate managed services at different phases of the eDiscovery lifecycle. It will be interesting to see if we have a small round of layoffs after the dust settles. Can the merged company successfully pull market share [...]

By |2020-08-04T17:02:53-05:00August 4th, 2020|Provider, United States, News|0 Comments

Pricing Bait and Switch Games

Refreshing blog calling out classic eDiscovery sales/billing/pricing games. Our industry is rife with reps who are pressured to bid low and bill high. I do not recall being called an ‘ediscovery wonk’, but if the hat fits I will wear it. Since RFP engagements regularly follow up my typical strategy assessment or health check engagements, I see these games all the time. Cat’s basic [...]

By |2020-08-04T10:30:20-05:00August 4th, 2020|Platform, Provider, Processing, Analysis, Review, Production, News|0 Comments

PII in Your Discovery?

Epiq’s “Ruyk” ransomware attack in February cut off customer access to their hosted discovery matters for roughly three days. This outages constitutes a major service interruption and violation of normal Service Level Agreements for one of the largest global legal service providers. Beyond SLA penalties, missed production deadlines and unhappy customers, Epiq is now facing a potential class action suit under the new California [...]

By |2020-08-03T17:20:38-05:00August 3rd, 2020|ESI Sources, Provider, Privacy, Security, News|0 Comments

A Sort of Case Study on Reviewing Next Gen ESI

Ideally case studies lay out enough information about the challenges, pain points, approach strategies and metrics to calculate a decent ROI and give readers a peak into solving a particular problem. This SEC inquiry case study focuses on search/review/production issues for new generation collaboration systems like WhatsApp. Deduplication and conversation thread reconstruction is indeed a pain point, especially when execs were using multiple mobile [...]

Who Paid for Your White Paper?

I would guess that 80-90% of all eDiscovery articles, blogs, webinars, white papers, etc. are directly or indirectly paid PR pieces. I do not have issues with vendor backed content as long as the financial relationship is clearly disclosed so that the reader can watch for any hidden bias or agenda. When Barry Murphy and myself started the eDiscoveryJournal blog back in 2008 it [...]

By |2020-07-21T11:42:51-05:00July 21st, 2020|Provider, News|0 Comments

Evolving eDiscovery Pricing Models

Many of my engagements result in supporting client RFP’s for eDiscovery hosting, collection or ECM services/systems. A lot of that support is translating or analyzing pricing models so that client’s can make strategic vs. tactical buying decisions. Traditional eDiscovery providers consider their large enterprise proposals and pricing confidential. The newer generation of self-service cloud hosting players like Lexbe after the SMB market openly advertise [...]

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