Level Legal was an interesting briefing first time briefing. On first impression, they appear to be a regional boutique managed review firm based in the eastern Texas ‘rocket docket’ district. Their website focuses on relationship quality and ‘Delivering Delight in eDiscovery’. What a contrast to Logikcull’s ‘eDiscovery Sucks’ campaign. Daniel Bonner, Director of Client Services, doubled down that Level Legal’s customer-centric approach has driven [...]
Redgrave Data has continued their explosive growth since I met with the team last October. They just lured Jeremy Pickens back to eDiscovery and are actively recruiting talent amidst eDiscovery market layoffs. CEO Mollie Nichols and CTO Mark Noel helped me understand how Redgrave Data’s unique blend of expertise and custom development is driving their growth. Redgrave Data was kick started by a massive [...]
Teams Premium ($120/year) adds A.I. notes, suggested tasks and personalized highlights powered by GPT-3.5 to address meeting fatigue. The Pandemic drove a 252% increase in weekly meeting time along with WFH professionals. All these new meetings contributed to the 77% of full-time workers who reported experiencing burnout in a Deloitte survey. Yet meetings are where decisions and consensus happen, the heart of corporate strategy [...]
Casepoint entered the cloud eDiscovery platform market in 2008. I had always classified it as a firm focused large matter boutique hosting platform based on their good reputation and minimal marketing presence. David Carns and Athena Strasel updated me on Casepoint’s changing role and architecture in before and after the Pandemic pause. Casepoint’s successful bid to replace Recommind as the SEC’s primary eDiscovery platform [...]
I enjoy meeting eDiscovery peers, especially those whose social media content bring me new perspectives and pro tips. Jerry Bui’s videos and articles attracted my attention and ILTA was a good excuse to catch up on FTI Technology. 7 degrees of eDiscovery It is always fun to share eDiscovery journeys and find common employers, friends and experiences. Jerry brings a fresh perspective to the [...]
I caught up with Rachi and Shimmy Messing after my failed attempt to reach ILTACON to hear about their new venture ALTorney.com, a cloud marketplace to connect document reviewers with clients. This is the first of many rescheduled briefing reports. I hope that you enjoy the expanded content and quotes created through the KnowNow meeting features. So what is ALTorney? Rachi and Shimmy Messing [...]
My thanks to Rob for this aggregate perspective of his ongoing pricing surveys. I thought that I would highlight or interpret some trends in light of pre-post pandemic impact. Overall Collection Costs: Clear rise in analyst rates in response to the tightening labor market. I would also posit that the explosion of remote/mobile employees contributes to the impact with more complex data types. Overall [...]
#2 – What is interesting to me is how customers focus on negotiating lower processing/hosting prices while ancillary tech/service prices (collections, analytics, classification/organization, productions, etc.) are often ignored. I do ROI reports based on the true TCO per matter/custodian/GB to get a better measurement. Overall I agree that the $/GB has been steadily dropping for the last 20 years. #5 – I am not [...]
Born in the 1980’s, Management by walking around (MBWA) always seemed to have noble aspirations and feet of clay. I am all in favor of execs and management descending from their office sanctorums to have meaningful bidirectional engagement with their direct reports, customers and such. All too often MBWA has been nothing more than cubicle stalking and making sure that everyone looks busy. While [...]
For some of the new readers, eDJ Briefings are a chance to catch up with the latest from providers kind enough to sit down with me and talk candidly. At Legal Week I no longer do formal presentations or demos. Instead I ask execs to give me the top three points they would like to convey to you and the market. We sometimes get [...]