“Why not just use Microsoft?” That client question kicked off a research project to understand what the new M365 Purview Records Management modules delivered and what limits my global corporate clients might need to work around. My July blog sparked an expanded research engagement and the much-revised Microsoft 365: Information Governance in Place white paper. Before you download (free/no ID paywall), please be aware [...]
Do your employee transition workflows preserve critical communications and ESI under hold? Meta’s announcement of another 10,000 layoffs got me wondering how high the 2023 tech body count had reached. TechCrunch counts 123,000 in 10 weeks so far. Luckily ZipRecruiter says that 54% found new jobs within a month. The Bureau of Labor Statistics says that 25-34 year old works average just 2.8 years [...]
Interesting counterpoint to Twitter’s Slack outage killing productivity. Google’s internal Hangout’s have a default 24 hour purge that had to be manually changed to keep chats. ESI is more than just email and Word documents. Employees need the freedom to innovate and experiment with new technologies to be competitive. Legal, compliance and security teams must keep up with evolving business-communication practices to control risk. [...]
Time after time I have had client’s tell me that Yammer, Slack, Teams Chat, etc. are ‘not records’ and should have a minimal retention period. As a consultant, I can highlight the knowledge lost and quickly show them that their employees are using these platforms to get approvals, make decisions and communicate orders in contradiction of policies. In the end, the business managers need [...]
The article gives some excellent caselaw consequences that should nudge corporate legal to reassess their employee departure policies and remedies available when data walks out the door. As I mentioned in my recent blog covering M365 Records Management, #Microsoft is adding a ‘Leavers’ classifier to public preview for premium E5 license customers.
My Inbox blew up with Teams/Zoom meeting policy questions during the 2020 Pandemic exodus. Clients old and new wanted to enable remote business continuity while managing the potential risk they perceived in meeting recordings and transcripts. Frankly, most of my global corporate clients blocked recordings and are just now re-evaluating that decision as employees struggle with meeting overload. #Microsoft moved quickly to shift the [...]
A recent Zapier survey on the future of work polled 600 #knowledgeworkers from SMB companies. 64% said that remote work makes them more productive. While they feel more productive, how can remote professionals demonstrate that productivity without giving up their privacy? The Great Reshuffle is about the evolving employee-employer relationship more than just where we perform that work. Monitoring utilization, security and work [...]
Microsoft’s 2022 Work Trend Index report should be a wake up for execs like JPMorgan’s Jamie Dimon spouting, “We’re not going to pay your not to work in the office.” More than 31,000 respondents from 34 countries prove that “There’s no going back!” to pre-Pandemic Koyaanisquatsi cubicle work for professionals. The job security bubble has burst and 52% of Gen Z/Mellennials are considering changing [...]
Born in the 1980’s, Management by walking around (MBWA) always seemed to have noble aspirations and feet of clay. I am all in favor of execs and management descending from their office sanctorums to have meaningful bidirectional engagement with their direct reports, customers and such. All too often MBWA has been nothing more than cubicle stalking and making sure that everyone looks busy. While [...]
The Pandemic driven move to hybrid and remote work has created an explosion of apps addressing the myriad challenges facing digital professionals. Once upon a time I knew every search engine, indexing technology, task manager, note taking or similar productivity product on the market. Those days are long gone. Clients and peers regularly ask my opinion of tools that I have never heard of. [...]