Far too many of the marketing emails that wind up in my feeds or Inboxes do not convey the ‘simple’ functionality of the product or service. It is frustrating to have to go to a web site to figure out that SimpleLegal is a cloud based legal billing management platform. eBilling is a reality for corporations with any real litigation profile. Since Mitratech seems [...]
Refreshing blog calling out classic eDiscovery sales/billing/pricing games. Our industry is rife with reps who are pressured to bid low and bill high. I do not recall being called an ‘ediscovery wonk’, but if the hat fits I will wear it. Since RFP engagements regularly follow up my typical strategy assessment or health check engagements, I see these games all the time. Cat’s basic [...]
Epiq’s “Ruyk” ransomware attack in February cut off customer access to their hosted discovery matters for roughly three days. This outages constitutes a major service interruption and violation of normal Service Level Agreements for one of the largest global legal service providers. Beyond SLA penalties, missed production deadlines and unhappy customers, Epiq is now facing a potential class action suit under the new California [...]
How long should you keep ad hoc internal communications? That is the question that bubbled up while listening to the four Big Tech CEO’s trying to explain a few of their 1.3 million emails and internal documents obtained by the House Antitrust Subcommittee's investigation that kicked off June 2019. The vast majority of those exhibits dated from 2010-2012 M&A strategy discussions. We have no [...]
As I listened to an interview with Mary Trump about how she turned over financial documents to the New York Times it got me thinking about all the incredibly sensitive information just parked at firms world wide for inactive/settled matters. Fred Trump’s contested will was settled in 2001. Those 19 boxes of documents sat at her law firm for roughly 17 YEARS before she [...]
The headline got me excited that this new MSFT O365 package might enable my clients to better monitor policy and data management compliance. The reality seems pretty weak. Agentless monitoring of desktop and MS Edge actions such as downloads, forwards to banned domains, etc. We have been able to see those in logs for years and to create custom log based alerts. The new [...]
My philosophy is once a client, always a client. Got what seemed to be a typical referral request from a counsel I had recently supported on a corporate client matter. The classic, “Who do you recommend for Relativity hosting?” quickly went down a rabbit hole of new generation data sources, foreign language docs and such that wrote off any of the new self-service providers/platforms. [...]
Excel tool for corporate legal departments considering adding an on-premise or cloud based eDiscovery platform that covers legal holds through review and production. This tool is derived from the eDiscovery Matrix and is a fairly narrowly focused version of broader RFP tools used for eDJ Group clients over the last decade. eDiscovery Journal members are welcome to use and modify this tool with attribution [...]
Volume, cost and time estimation Excel spreadsheet tool originally developed by the EDRM Metrics IV group. Made available since this tool is no longer available as source material on the EDRM Duke site. It was the principal work product of Greg Buckles, Eric Derk and Jack Halprin. Although some of the assumptions are dated, the UTMBS codes are still valid and the formulas are [...]
Ideally case studies lay out enough information about the challenges, pain points, approach strategies and metrics to calculate a decent ROI and give readers a peak into solving a particular problem. This SEC inquiry case study focuses on search/review/production issues for new generation collaboration systems like WhatsApp. Deduplication and conversation thread reconstruction is indeed a pain point, especially when execs were using multiple mobile [...]