I hope that you join Dave Scott and myself for the Veritas Compliance Portfolio Winter Announcement webinar this Wednesday January 19th at 10am CST. Join us to hear about all the new capabilities of Veritas (formerly Symantec) Digital Compliance portfolio. Dave will cover all the new data sources and features from Enterprise Vault, eDiscovery Platform and more. I have been invited to discuss the [...]
In our Agile sprint driven cloud platform world major release versions usually deliver brand new workflows, UI changes or architecture updates. The Reveal 10.1 release notes detail a lot of relatively small changes aimed at improving usability and review performance. As a former product manager, I would have called this Reveal 9.3, but point releases tend to get lost in the marketing noise. While [...]
If you somehow missed the September 11, 2020 announcement (MC223426) or January’s (MC199461) admin message, Microsoft has now effectively disabled any legal matters you have in the original Advanced eDiscovery (designated v1.0). You can manually export the data, but I have yet to find any reports or convenience features that would enable a lonely litsupport manager to dump out a list of matters, custodians, [...]
My peer Tom O’Connor spotted this post Ignite 2020 Microsoft announcement of upcoming new Teams functionality. These remind me of the recent online Word transcript feature, useful for end users and a potential headache for eDiscovery practitioners. Despite O365’s Advanced eDiscovery module, Microsoft has always focused first on end user functionality over compliance, security or legal discovery requirements. There is little doubt that the [...]
I try to read provider marketing papers when they are not hidden behind the contact collection wall, especially when they promise lists of cost saving tips. In this case, the list of ten tips seems to boil down to in-sourcing your ediscovery and buy Zapproved’s products. The overall principals behind the ‘tips’ are sound if rather obvious. Unfortunately, my PDF copy was missing all [...]
Refreshing blog calling out classic eDiscovery sales/billing/pricing games. Our industry is rife with reps who are pressured to bid low and bill high. I do not recall being called an ‘ediscovery wonk’, but if the hat fits I will wear it. Since RFP engagements regularly follow up my typical strategy assessment or health check engagements, I see these games all the time. Cat’s basic [...]
For the past 15 years I have seen providers modifying, revising and ‘updating’ the EDRM model to better suit their products or services. A fast image search for ‘New EDRM’ brings up some lovely examples. I view Zapproved model as being more aspirational than practical based on what I see in most corporations. Zapproved’s EDMM imagines that discovery takes place inside corporate info governance [...]
Excel tool for corporate legal departments considering adding an on-premise or cloud based eDiscovery platform that covers legal holds through review and production. This tool is derived from the eDiscovery Matrix and is a fairly narrowly focused version of broader RFP tools used for eDJ Group clients over the last decade. eDiscovery Journal members are welcome to use and modify this tool with attribution [...]
Ideally case studies lay out enough information about the challenges, pain points, approach strategies and metrics to calculate a decent ROI and give readers a peak into solving a particular problem. This SEC inquiry case study focuses on search/review/production issues for new generation collaboration systems like WhatsApp. Deduplication and conversation thread reconstruction is indeed a pain point, especially when execs were using multiple mobile [...]
Many of my engagements result in supporting client RFP’s for eDiscovery hosting, collection or ECM services/systems. A lot of that support is translating or analyzing pricing models so that client’s can make strategic vs. tactical buying decisions. Traditional eDiscovery providers consider their large enterprise proposals and pricing confidential. The newer generation of self-service cloud hosting players like Lexbe after the SMB market openly advertise [...]