My peer Tom O’Connor spotted this post Ignite 2020 Microsoft announcement of upcoming new Teams functionality. These remind me of the recent online Word transcript feature, useful for end users and a potential headache for eDiscovery practitioners. Despite O365’s Advanced eDiscovery module, Microsoft has always focused first on end user functionality over compliance, security or legal discovery requirements. There is little doubt that the [...]
When is a business chat a record? That question has plagued my consulting practice since I first collected and processed native email for a client back in 1993. Now your policies, protocols and security controls have to address multiple chat apps that support ‘vapormail’ disappearing messages. WhatsApp adds this capability to over 2 BILLION users. When you add FaceBook, Instagram, Signal, Viber and WeChat [...]
I recently challenged eDiscovery providers with cloud collection and review solutions to start tracking the CDC and OSHA websites giving the official safety guidelines for business reopening. Since then, news outlets have clear evidence that those CDC guidelines have been changed in response to political pressure. While keeping eDJ discussions apolitical, I feel the need to raise the red flag in regard to the [...]
Back in 2004, Exterro and PSS Atlas were the only COTS data map solutions in the eDiscovery market. For decades they have relied on data source owners to enter or update the record entries. I have helped clients build scheduled imports from IT asset and other systems. I have no idea how these two products have survived 16 years without the ability to scan [...]
Rumor-mill articles like this one remind me of the chatter during the HP-Autonomy acquisition. The author does document the requests/responses to Brainspace’s parent companies. It is far too easy to assume fire from smoky standard PR disclaimers or lack of responses. I have heard similar rumors about Exterro and other eDiscovery players more times than I could count. Without someone willing to go on [...]
Many corporations and smaller businesses took COVID-19 stimulus funds that prevented them from mass furloughs or layoffs until October. That employee protection is about to run out. Hundreds of thousands of workers will log off after receiving the bad news by email or phone. Many of them will walk away with thumb drives full of customer lists, contacts, competitive pricing and other sensitive corporate [...]
Normally I dig through the actual ruling language for new eDiscovery caselaw. In this case my former Symantec alumni has written a great summary of the contested discovery protocols. I refrained from quoting his closing four take-aways, but they are worth a read. What caught my interest here was the defendant’s original strategy to use its “Microsoft Tool” (I bet O365 Advanced eDiscovery) to [...]
The article is a long and rather scholarly coverage of the evolution of the communication privilege. It brings up a couple interesting issues for retention policies and classification systems. First is the need to retain the actual communication wrapper for legal work product to preserve privilege. The proliferation of online meetings, chat and collaboration channels are generally considered informal communications and not addressed by [...]
I finally got the bandwidth to be briefed on the new Aero UI for RelativityOne that was announced last Relativity Fest. For years I have not-so-gently pushed the kCura/Relativity PM team to create a user interface that was more approachable. Andrew Sieja’s ‘expert platform for experts’ pleased power users while generating adoption resistance from corporate and retained counsel who just wanted to dive into [...]
This kind of clear, simple Excel solution to a common LitSupport pain point is exactly what made the old LitSupport Yahoo Group special. No sales pitches. No motivation other than sharing knowledge. I encourage everyone to find ways to share your own hard earned knowledge. It is already on most of your LinkedIn feeds, so will not be sharing it off the site.