Did Pandemic WFH Kill MBWA?
Born in the 1980’s, Management by walking around (MBWA) always seemed to have noble aspirations and feet of clay. I am all in favor of execs and management descending from their office sanctorums to have meaningful bidirectional engagement with their direct reports, customers and such. All too often MBWA has been nothing more than cubicle stalking and making sure that everyone looks busy. While [...]