#2 – What is interesting to me is how customers focus on negotiating lower processing/hosting prices while ancillary tech/service prices (collections, analytics, classification/organization, productions, etc.) are often ignored. I do ROI reports based on the true TCO per matter/custodian/GB to get a better measurement. Overall I agree that the $/GB has been steadily dropping for the last 20 years. #5 – I am not [...]
A recent Zapier survey on the future of work polled 600 #knowledgeworkers from SMB companies. 64% said that remote work makes them more productive. While they feel more productive, how can remote professionals demonstrate that productivity without giving up their privacy? The Great Reshuffle is about the evolving employee-employer relationship more than just where we perform that work. Monitoring utilization, security and work [...]
Google Docs hit the consumer market in 2010, providing one of the first widely available web collaboration platforms that allowed multiple people to work on the same document simultaneously. The eDJ Group team monitored the slow adoption of GSuite by corporations and wondered when the use of web collaboration tech would seriously impact significant #eDiscovery collections. It took the Pandemic and Microsoft SharePoint-OneDrive(SPOD) sharing [...]
The Pandemic driven move to hybrid and remote work has created an explosion of apps addressing the myriad challenges facing digital professionals. Once upon a time I knew every search engine, indexing technology, task manager, note taking or similar productivity product on the market. Those days are long gone. Clients and peers regularly ask my opinion of tools that I have never heard of. [...]
For some of the new readers, eDJ Briefings are a chance to catch up with the latest from providers kind enough to sit down with me and talk candidly. At Legal Week I no longer do formal presentations or demos. Instead I ask execs to give me the top three points they would like to convey to you and the market. We sometimes get [...]
Amongst the rest of Wendell’s 2022 eDiscovery trends is the Pandemic WFH driven explosion of online meeting content. Since the beginning of the pandemic, Zoom has grown from 10M to 300M daily users and Teams from 20M to 250M+ monthly users. My best recovering-analyst interpretation of this growth and Zoom’s recent slump is that Zoom’s usability gave them the edge in the B2C market [...]
I hope that you join Dave Scott and myself for the Veritas Compliance Portfolio Winter Announcement webinar this Wednesday January 19th at 10am CST. Join us to hear about all the new capabilities of Veritas (formerly Symantec) Digital Compliance portfolio. Dave will cover all the new data sources and features from Enterprise Vault, eDiscovery Platform and more. I have been invited to discuss the [...]
The majority of corporate professional knowledge workers shifted to remote or hybrid working in 2020. Working from home has challenged many HR, legal and compliance departments to adapt their policies and acceptable use guidelines. Video online meetings and continuous chat channels are essential tools to keep internal/external teams virtually connected. Prior to the pandemic, most of my clients viewed meeting recordings and multi-party chat [...]
The Pandemic continues to change how we communicate, do business and manage our lives. Teams and Zoom video meetings from our home offices are the new business casual. Invitations to webinars, vblogs, online classes and conferences fill our feeds. A quick search for eDiscovery webinars in the last three weeks yielded 4,290 hits. Marketing and sales executives are franticly creating online video content that [...]
2020 was a write off for many in the eDiscovery market. Client initiatives held or cancelled outright while the judiciary granted mass continuances as they struggled with the transition to remote hearings. Many of my long-term clients issued work stoppages that lasted more than six months. 2021 arrived carrying all those backlogged matters and projects. After a few quarters scrambling to catch up and [...]