The legal hold notice market is dominated by cloud services that use a wide variety of security methods to send out your notices from their trusted domains. Having implemented a large number of these systems recently, I can tell you how difficult it can be to establish that trust relationship and bypass all the spam/virus/phishing filters to ensure that all custodians receive their hold [...]
I am encouraging peers to take Rob’s survey. We all need better data and insight. As someone who has written a lot of these kinds of annual surveys, I always struggle between wanting to keep the questions identical to show trends and wanting to adapt them to the current purchasing realities. In this case, there are several questions that are starting to age out [...]
The pace of corporate migrations to Microsoft 365 (the new name for Office 365) has accelerated over the last nine years (2011 launch). I have supported these migrations of most of my long term clients with policy reviews, preservation audits, workflow adaptions and more. Two to five years post-migration my health checks and annual discovery metrics reports tell a universal tale of bloated mailboxes. [...]
Haystak is not an eDiscovery search engine. Not yet. Instead, it is a new take on enterprise search and tagging that could address key pain points experienced by remote employees juggling content across local, network and cloud repositories. Just last week my mentor Skip Walter expressed how frustrating it was to have to separately search for documents scattered across email accounts, SharePoint sites, Teams, [...]
While I like Mr. Arnold’s highlights and commentary, I also encourage readers to review the source article, Scanning and Selecting Enterprise Search Results: Not as Easy as it Looks. I can see some interesting parallels to how we test and tune preservation/collection scope criteria. These issues with presentation of search or cluster results came up in my recent briefing with the Agnes Intelligence team. [...]
Even though Microsoft just released their new version of the Advanced eDiscovery (AED2) interface, they seem to be releasing UI changes in relatively short development cycles. That is good if you are waiting for the Graph API functions to integrate with AED2, but bad if you already updated your protocols and documentation. This update changes the workflow for adding a Custodian or Data Source [...]
I vividly recall my first briefing with Nuix’s dynamic duo, Eddie and Morgan Sheehy. Of course, it happened at a LTNY (probably 2009, but they all blur together). That was shortly after we had converted the eDiscovery Journal from editorial press into the eDJ Group market analyst model. I was impressed with Eddie’s laser focus on breaking the $/GB consumption market and loved Morgan’s [...]
Reveal keeps making the eDiscovery news, so I did a briefing with Jay Leib and George Socha to get up to speed on their overall go to market strategy. Most eDiscovery providers fall into a couple well known buckets that force them to grow, evolve or fade away. Like most players, Reveal started as a service provider focused on hosting large litigation matters.(see Reveal [...]
When kCura acquired Content Analyst in 2016, I was concerned that left only two analytic engines with significant market share. I should have realized that others would see opportunity and rush to fill the void. Agnes Intelligence was founded in 2018 from John Snyder’s NY trial litigation firm. It is not surprising that the user interface and functionality focus on trial prep and triaging [...]
Good find by Doug (who credits his wife) on Upturn.org’s new report on the widespread use of Mobile Device Forensic Toolkits like Cellebrite or Access Data by law enforcement. Aside from the civil liberties issues, I want to draw corporate litsupport/compliance/security attention to the logical progression that looms. The latest Gallup poll shows that 58% of employees work remote sometimes or always. I can [...]