Ever wanted to rewind a meeting to grab a client or supervisor’s exact words? Me too. Many corporations blocked Teams meeting recording and transcription features when usage exploded during the Pandemic for a variety of reasons. Global corporations now depend on live captioning and translation features to support remote collaboration with diverse audiences. The ability to screenshot/copy conversation text retroactively during a meeting raises [...]
I want to expand on Bob’s excellent commentary with a bit of market history context. Many innovative eDiscovery private companies have died on the vine after being acquired by public corporations. Even if their IP survives, they usually lose their brand and tight customer community. Remember Summation, LAW PreDiscovery, CaseLogistix, Concordance, Autonomy (not HP’s fault) and more? What really struck me was the [...]
In my experience, founders and C-level executives make the worst legal hold custodians. I have learned to review executive expense reports prior to supporting preservation interviews or issuing notices when possible. Too many execs shun email or messaging platforms that preserve communications. New generation technologies such as ModeOne can selectively preserve mobile via app or scheduled incremental collections while minimizing custodian impact. All too [...]
Good survey points from IPRO/Acedes. I just wish the IPRO site was working to download the full survey data. Justifying technology and managed service investments requires understanding your overall eDiscovery lifecyle and unique profile. You have to look past the most recent monster matter to quantify your smaller dockets, investigations other discovery usage cases that fly under the radar. While I have indeed supported [...]
Interesting counterpoint to Twitter’s Slack outage killing productivity. Google’s internal Hangout’s have a default 24 hour purge that had to be manually changed to keep chats. ESI is more than just email and Word documents. Employees need the freedom to innovate and experiment with new technologies to be competitive. Legal, compliance and security teams must keep up with evolving business-communication practices to control risk. [...]
Time after time I have had client’s tell me that Yammer, Slack, Teams Chat, etc. are ‘not records’ and should have a minimal retention period. As a consultant, I can highlight the knowledge lost and quickly show them that their employees are using these platforms to get approvals, make decisions and communicate orders in contradiction of policies. In the end, the business managers need [...]
Remember when Exterro, Zapproved, Atlas and few others were specialized Legal Hold SaaS point products? They made traction with corporate legal departments at $50-100k+ annual subscriptions. Then every eDiscovery platform and M365 added simple Legal Hold notification features to check that RFP box. Exterro made the move into processing and review before Zapproved, but Zapproved always had better, simpler usability in the RFPs I [...]
It seems that the Pandemic taught even CEO’s that it is okay to step back and reevaluate their futures. Some might interpret Mike Gamson relinquishing the CEO role as a sign that Relativity’s dominance of the eDiscovery platform market may be slipping. I see an executive who achieved his vision with an investment deal that pushed Relativity’s valuation to $3.6 billion and completed 3 [...]
Stephen Arnold does a good job reality checking cloud system search and reviewing an interesting article on Google search. In the early days of eDiscovery, I learned the hard way that not all search engines or collection types returned accurate, complete results. eDiscovery marketing messaging has highlighted the gaps and limitations of native enterprise and archive search. Today I see those same eDiscovery platforms [...]
In the bad old days before eDiscovery tools, it was a common defense tactic to ‘dump truck’ a small plaintiff with literal trailer loads of bankers boxes filled with irrelevant paper. Given that Liz Cheney knows the rough page count of the Secret Service production, it was printed to paper or images before being produced. Why not just produce the native Electronically Stored Information [...]