Good survey points from IPRO/Acedes. I just wish the IPRO site was working to download the full survey data. Justifying technology and managed service investments requires understanding your overall eDiscovery lifecyle and unique profile. You have to look past the most recent monster matter to quantify your smaller dockets, investigations other discovery usage cases that fly under the radar. While I have indeed supported [...]
Interesting counterpoint to Twitter’s Slack outage killing productivity. Google’s internal Hangout’s have a default 24 hour purge that had to be manually changed to keep chats. ESI is more than just email and Word documents. Employees need the freedom to innovate and experiment with new technologies to be competitive. Legal, compliance and security teams must keep up with evolving business-communication practices to control risk. [...]
Time after time I have had client’s tell me that Yammer, Slack, Teams Chat, etc. are ‘not records’ and should have a minimal retention period. As a consultant, I can highlight the knowledge lost and quickly show them that their employees are using these platforms to get approvals, make decisions and communicate orders in contradiction of policies. In the end, the business managers need [...]
Remember when Exterro, Zapproved, Atlas and few others were specialized Legal Hold SaaS point products? They made traction with corporate legal departments at $50-100k+ annual subscriptions. Then every eDiscovery platform and M365 added simple Legal Hold notification features to check that RFP box. Exterro made the move into processing and review before Zapproved, but Zapproved always had better, simpler usability in the RFPs I [...]
It seems that the Pandemic taught even CEO’s that it is okay to step back and reevaluate their futures. Some might interpret Mike Gamson relinquishing the CEO role as a sign that Relativity’s dominance of the eDiscovery platform market may be slipping. I see an executive who achieved his vision with an investment deal that pushed Relativity’s valuation to $3.6 billion and completed 3 [...]
Stephen Arnold does a good job reality checking cloud system search and reviewing an interesting article on Google search. In the early days of eDiscovery, I learned the hard way that not all search engines or collection types returned accurate, complete results. eDiscovery marketing messaging has highlighted the gaps and limitations of native enterprise and archive search. Today I see those same eDiscovery platforms [...]
In the bad old days before eDiscovery tools, it was a common defense tactic to ‘dump truck’ a small plaintiff with literal trailer loads of bankers boxes filled with irrelevant paper. Given that Liz Cheney knows the rough page count of the Secret Service production, it was printed to paper or images before being produced. Why not just produce the native Electronically Stored Information [...]
Relativity is clearly looking upstream to expand their position from the dominant large matter review platform to apply legal technology to broader enterprise information governance usage cases. Waiving user fees and rolling Legal Hold into the RelativityOne data subscription allows litigation adjacent stakeholders to use the platform without monthly overhead. 2018’s Relativity Trace offering marked entry into the risk management and compliance market. I [...]
The article gives some excellent caselaw consequences that should nudge corporate legal to reassess their employee departure policies and remedies available when data walks out the door. As I mentioned in my recent blog covering M365 Records Management, #Microsoft is adding a ‘Leavers’ classifier to public preview for premium E5 license customers.
My thanks to Rob for this aggregate perspective of his ongoing pricing surveys. I thought that I would highlight or interpret some trends in light of pre-post pandemic impact. Overall Collection Costs: Clear rise in analyst rates in response to the tightening labor market. I would also posit that the explosion of remote/mobile employees contributes to the impact with more complex data types. Overall [...]