Migrated from eDJGroupInc.com. Author: Greg Buckles. Published: 2016-06-21 20:00:00Format, images and links may no longer function correctly.
As I was comparing the responses from my 2016 Multi-Matter eDiscovery Survey to the original 2013 survey responses, I found a surprising decline in consumer awareness and importance of multi-matter functionality. Given the very strong ROI from my 2013 interviews and case studies, I expected that corporate legal departments would demand cross case reporting and data management features to reduce custodian impact, reprocessing ESI and review errors. After consideration, I have a tentative theory that the hype cycle around SaaS platforms and PC-TAR has focused consumer attention on single matter efficiencies rather than overall eDiscovery management. Many of the new and established cloud review platforms have limited cross-case functionality. Providers such as Epiq, LDiscovery and Lighthouse have custom Relativity dashboards, reports and tools for customers, but my survey indicates that multi-matter functionality is not driving provider selection. It should make for a fun Bloomberg BNA webinar next week with Adam Barr (Catalyst) and Jaime Myers (Caterpillar). So join us for pain points and best practices of creating a true eDiscovery lifecycle next week.
Greg Buckles wants your feedback, questions or project inquiries at Greg@eDJGroupInc.com. Contact him directly for a ‘Good Karma’ call. His active research topics include analytics, SMB eDiscovery, mobile device discovery, the discovery impact of the cloud, Microsoft’s Office 365/2013 eDiscovery Center and multi-matter discovery. Recent consulting engagements include managing preservation during enterprise migrations, legacy tape eliminations, retention enablement and many more.
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