Migrated from eDJGroupInc.com. Author: Greg Buckles. Published: 2015-10-13 20:00:00Format, images and links may no longer function correctly. 

More than 50% of consumers (N=75) in my 2014 Analytic Adoption survey paid on a volume basis on top of basic processing/hosting charges. Content Analyst’s CAAT analytic engine has dominated the OEM market and generally required these volume based charges to their service provider channel partners. Last December iCONECT customers got to give away CAAT based analytics for pro bono matters. Today they went a step further and eliminated the analytics upcharge for all XERA customers and service channel partners. They are not the first Content Analyst OEM to do this, as Ipro made a similar ‘all in’ pricing announcement for Eclipse customers last December. We have seen clients push for unlimited analytics licensing in RFP engagements selecting preferred providers or managed service contracts, whereas it still seems rare in reactive, ad hoc matters. This has to put pressure on providers locked into volume based OEM license agreements. Does it have anything to do with Content Analyst’s foray into direct-to-customer SaaS sales of Cerebrant? Probably not. But it does confirm my belief that analytics are a requirement for any competitive eDiscovery platform.

Greg Buckles wants your feedback, questions or project inquiries at Greg@eDJGroupInc.com. Contact him directly for a ‘Good Karma’ call. His active research topics include analytics, mobile device discovery, the discovery impact of the cloud, Microsoft’s Office 365/2013 eDiscovery Center and multi-matter discovery. Recent consulting engagements include managing preservation during enterprise migrations, legacy tape eliminations, retention enablement and many more.

Blog perspectives are personal opinions and should not be interpreted as a professional judgment. eDJ consultants are not journalists and perspectives are based on public information. Blog content is neither approved nor reviewed by any providers prior to being posted. Do you want to share your own perspective? eDJ Group is looking for practical, professional informative perspectives free of marketing fluff, hidden agendas or personal/product bias. Outside blogs will clearly indicate the author, company and any relevant affiliations. 

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