Migrated from eDJGroupInc.com. Author: Greg Buckles. Published: 2017-05-29 20:00:00Format, images and links may no longer function correctly.
My recent research on the impact of merger and acquisitions in the eDiscovery market hit a nerve with many of you. One of the more interesting rumors that surfaced was that LexisNexis was “not taking new Concordance contracts” and not offering any alternatives. Two years ago I blogged on how successful technology like LAW seemed to languish after being acquired by global technology companies such as LexisNexis. I followed up that rumor by putting in an online purchase request. In past RFPs, I have gotten a call from a sales rep within a day at the most. This time no response. I asked around at the Ingenious Retreat last week and found at least one peer who had heard the same rumor from a friend working at LexisNexis. None of this is credible or confirmed news, but it reinforces the need to monitor your technology and service providers. Active tech companies should be releasing new versions or features on a regular basis to stay competitive. No matter how many copies of the old Summation iBlaze are still running in firms, it is no longer a supported product. Keeping client data or work content on it is like an airline running critical flight operations on a Windows 98 server vulnerable to WannaCry. I have no doubt that the LexisNexis team have some kinds of plan for Concordance desktop customers. The whole company seems to be phasing out software in favor of cloud services, so I am recommending that my clients keep that in mind when deciding if they are going to renew Concordance support or look at migration costs.
Stay skeptical my friends!
Greg Buckles wants your feedback, questions or project inquiries at Greg@eDJGroupInc.com. Contact him directly for a free 15 minute ‘Good Karma’ call. He solves problems and creates eDiscovery solutions for enterprise and law firm clients. His active research topics include analytics, mobile device discovery, the discovery impact of the cloud, Microsoft’s Office 365/2013 eDiscovery Center and multi-matter discovery. Recent consulting engagements include managing preservation during enterprise migrations, legacy tape eliminations, retention enablement and many more.
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