Migrated from eDJGroupInc.com. Author: Greg Buckles. Published: 2015-07-21 20:00:00Format, images and links may no longer function correctly. 

Andy Wilson’s call to “end eDiscovery” as we know it is not just a clever bit of guerilla marketing. His slings and arrows of outrageous fortune justly criticizes the stubborn immaturity of eDiscovery buyers compounded by the $/GB avarice from vendors. Been there, wrote that blog a few times. It is good stuff and good fun. Outdated approaches and purchasing models do drive up costs. I think that he missed one of the key causes to this ‘stain’ on our industry. Babies and puppies make messes because they do not know better. Immature eDiscovery buyers are frequently isolated by the adversarial and confidential nature of our art. So called educational webinars and other free resources are almost entirely created by marketing departments to support those same high margin offerings that we are criticizing. We need to break down the walls of self-censorship. Why can’t we publish pricing? Why do vendors refuse or ignore RFI/RFP forms that force them into clear apple to apple comparisons? Besides the usual update lag, why  are there only 53 out of 886 offerings in my eDJ Matrix that have published pricing? We cannot expect providers to go against their own self interest, especially those with shareholders or investors to placate. So it is up to buyers to break down the barriers and help the entire industry become smart, mature practitioners.

Greg Buckles wants your feedback, questions or project inquiries at Greg@eDJGroupInc.com. Contact him directly for a ‘Good Karma’ call. His active research topics include analytics, mobile device discovery, the discovery impact of the cloud, Microsoft’s Office 365/2013 eDiscovery Center and multi-matter discovery. Recent consulting engagements include managing preservation during enterprise migrations, legacy tape eliminations, retention enablement and many more.

Blog perspectives are personal opinions and should not be interpreted as a professional judgment. eDJ consultants are not journalists and perspectives are based on public information. Blog content is neither approved nor reviewed by any providers prior to being posted. Do you want to share your own perspective? eDJ Group is looking for practical, professional informative perspectives free of marketing fluff, hidden agendas or personal/product bias. Outside blogs will clearly indicate the author, company and any relevant affiliations.

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