Unexpected Challenges of Enterprise Remote Collection
The astronomical growth in corporate data has driven the practice of eDiscovery away from just the forensic imaging of physical hard drives. The first systems for remote collection of email containers, Office files and other ESI from desktops, laptops and servers appeared in the 2004-2006 time period. I might have been one of the earliest beta testers for Guidance’s Encase Enterprise platform when I was managing the litigation technology for El Paso Corporation back then. Since then, the market has seen a wide variety of new appliances, just-in-time apps and other remote collection technologies. Most appear to promise a ‘push button’ automated collection by IT or Legal with minimal or no impact to working users. Legal sets the scope (date ranges, file types, names or search terms), and the system does all the work in the background. I just wish that it was that easy in the wild west of real world enterprise environments.