The “Social Experience” In eDiscovery

Migrated from eDJGroupInc.com. Author: Barry Murphy. Published: 2013-03-27 11:30:04  Throughout 2012, social media in eDiscovery was an emerging topic of interest. While most of our clients and readers were not actually collecting and preserving social media often, there was a clear interest in the topic and a desire to be ready when the need arose.  Earlier this years, we at eDJ alluded to the fact that we would be expanding our coverage of “social” issues in eDiscovery.  By expanding coverage, we do not just mean looking further into best practices for social media collection and preservation; instead, we are expanding the topic to cover more of the “social experience.”Email has long been a primary target of eDiscovery because so much communication travels through email.  Increasingly though, people use more types of “social” interactions, including instant messaging (IM), internal social media platforms (an exclusive network only accessible to the business and its internal users utilizing technology such as Yammer or IBM Connections), and external social media (e.g. FaceBook, Twitter).As the first step in truly evaluating how ready the market is for including the “social experience” in eDiscovery efforts, we must have a baseline understanding of today’s current state.  How many eDiscovery professionals have had to deal with non-email collaboration ESI in matters?  Which non-email ESI sources are the most common (and therefore a good starting point for those that are planning to address more than just email)To that end, eDJ seeks to understand attitudes towards, and plans for, eDiscovery as it relates to more “social” forms of digital information through our “Social Experience” survey.  This survey seeks to understand how ready organizations are to address the challenges these new types of information present for information governance and eDiscovery.As always, all survey responses are anonymous.  If you do wish to enter your email address, eDiscoveryJournal will send you a complimentary summary of the data so that you can see how your attitudes compare with others’ and you will also be entered into a drawing for a $250 gift card. This survey should take no more than five minutes to complete.  You can take the survey here.  Thank you for your time and support.eDiscoveryJournal Contributor and Lead Analyst – Barry MurphyDon’t miss Barry Murphy’s upcoming Predictive Coding Boot Camps in Washington, DC, Chicago, Philadelphia and Boston. To learn more, click here!