eDJ Contributor: Sarah Hankins
In addition to working in litigation support, she has worked in accounting for small and large businesses, specializing in improving processes and capturing revenue.
Posts by Sarah Hankins
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- March 6th
eDiscovery and Pricing is Not as Simple as You Think
Throughout the evolution of eDiscovery in the marketplace, service providers have struggled to meet client expectations from a cost standpoint. In order to accurately estimate the cost of a project in the absence of a flat fee model, service providers required a certain amount of information up front as discussed in Jason Velasco’s pricing article earlier this month. Often this information was unobtainable unless the client shared sample data or had a good understanding of the composite of their data. Therefore the natural types of pricing models relied on the size and makeup of the raw client data. It did not make sense to price a project and give a client an estimate based on information that would only be obtained downstream. Each stage in the eDiscovery process was treated individually from a pricing perspective since it was typical that [...]
posted at 8:00am on Mar 6th