F.A.Q.s

So where did the eDJ Tech Matrix come from?

In 2008, eDJ Co-Founder Greg Buckles guided clients, investors and newcomers through the three levels of the LegalTech NY conference and marveled at the number of booths and the rampant confusion. “It’s just too big.”, said a client. She was right. There are so many applications on the market that Greg decided to convert his giant, unreadable product spreadsheets into a public resource tool. The early versions were called the E-Discovery Application Matrix, but eDJ has expanded the coverage and features to deal with all aspects of eDiscovery technology and services.

How are an application’s features determined?

As they say, “It takes a community.” No one knows everything about every application on the market. Most application features have been submitted directly by the product owners. Where eDJ experts have had direct experience with an application or have found clear public information about the features promoted for an application, features are added to that application listing. Technology providers are given administrative access to update the application profile and features. In the end, it is up to all of us to speak up when we spot a feature that needs to be added or removed from an application.

So what does eDJ Reviewed mean?

Any provider or user can submit an application listing for free, but they are responsible for updating it. Many visitors have asked, “How do I know if the listing is up to date?” We added a ‘Last Updated’ field to the listings for this, but our sponsors wanted something more affirmative. The “eDJ Reviewed” icon indicates that an eDJ Expert has spent at least 2 hours doing a product demo and confirming the existence of features in the listing.  We cannot validate the actual functionality of the features, but we can see it in action and provide a reality check.

Why are some applications featured on the eDJ Tech Matrix home page?

Newly added applications and eDJ sponsors get called out on the home page. Sponsored applications also have a downloadable eDJ Tech Matrix feature sheet added to their profile.

So what about service providers?

This version of the system is limited to actual software that is available for direct purchase, hosted, SaaS or through a professional service delivery model. The latter can be confusing, but it is intended to cover some of the consulting firms that have written software that can be used on-site under their direction, but they are not actually licensing or hosting the software. We are working on service features/offerings appropriate to add service providers.

How often are the listings updated?

Once the software provider has been given administrative access to check/edit their listing, it is published to the site. A full profile of the listing will be sent to the provider contact every quarter and highlight new features that have been added since the last quarter. In the end, the system relies on feedback from the public to catch inaccuracies. Luckily for us, the litigation technology field is both sharp and competitive, so software competitors are some of the best checks and balances against inaccurate content.